Refund policy

Every purchase comes with a 30-day money-back guarantee, no questions asked.

How it works

• You can ask for a full refund within 30 days of any payment: a one-time purchase, the first payment of a Pro subscription, or a Pro renewal.
• Write to support@dnotch.app from the email you bought with, or reply to your receipt. Include your order number if you have it.
• Payments are handled by Paddle, our reseller and merchant of record. Refunds go back to the card or account you paid with, and usually arrive within 5–10 business days, depending on your bank. You can also reach Paddle directly at paddle.net.

After a refund

• The license key stops working, and dNotch returns to its unlicensed state on every Mac it was activated on.
• A refunded Pro subscription is canceled, so nothing more is charged.

Canceling Pro

You can cancel anytime from the link in your receipt email. Pro stays active until the end of the period you've paid for, and no further payments are taken. Canceling on its own isn't a refund: if you want your latest payment back, ask within 30 days of it.

Moving to a new Mac

No refund needed: sign in to your account, remove the old Mac, and activate dNotch on the new one.

Last updated 28 September 2026.